Last Updated: June 6, 2026

At Moyius (moyius.com), your satisfaction is very important to us. We understand that sometimes an item may not fit or suit your personal style as expected. This policy outlines our terms regarding returns, refunds, and cancellations in full compliance with United States consumer protection standards.

1. The 30-Day Return Window

We offer a 30-day return policy. You have exactly 30 days from the documented date of package delivery to request a formal return authorization. To initiate a return, please contact our support team at info@moyius.com before shipping any items back.

2. Return Eligibility & Condition

To ensure your return is accepted and processed successfully, items must meet the following criteria:

• Items must be returned in their original packaging, including all tags, labels, and accompanying inserts.
• Garments must be unused, unwashed, unaltered, and in their original, resalable condition.
• Parcels must be securely packed to prevent any transit damage on their way back to our facility.

3. Restocking & Handling Fees

We believe in honest, fair pricing. Moyius charges **no restocking or handling fees ($0.00)** for processing returns.

4. Return Shipping Cost Allocation

Customer Responsibility: For standard returns (e.g., preference changes, incorrect sizing selected, or items that do not suit your style), the cost of return shipping is covered by the customer.

Defective, Damaged, or Incorrect Items: If an item arrives damaged, defective, or incorrect due to a logistical error on our end, please notify us within 24 hours of delivery. In these instances, Moyius will completely assume or fully reimburse the return shipping costs.

5. Operational Business Locations

Please review the distinct infrastructure points below to ensure correct delivery routing:

6. Refund Window & Processing

Once your return package arrives at our New York facility, it will undergo a formal safety and quality inspection. Following approval, refunds are systematically processed within 7 business days. All credit iterations are issued directly to the original payment method utilized at checkout (e.g., Visa, Mastercard, Amex, or PayPal). You will automatically receive a final electronic confirmation email when the transaction is finalized.

7. Cancellations & Delivery Modifying

If you need to change your delivery parameters, adjust sizes, or cancel your purchase, please contact us immediately. We handle adjustments up until our daily cutoff time of 8:00 PM (EST). Once an order is processed by our international fulfillment nodes, changes or immediate cancellations can no longer be guaranteed, and standard return policies apply.