Shipping policy

Shipping Policy

Moyius — Fulfillment Timelines & Rates

Last Updated: June 6, 2026

At Moyius (www.moyius.com), we are committed to providing reliable, transparent, and efficient shipping for all orders. This website is operated by Moyius and is strictly intended for customers in the United States. All orders are processed and shipped with the goal of providing a smooth, dependable, and predictable shopping experience for this market. Please review the specific logistical parameters below before making a purchase.

1. Shipping Rates & Costs

We are proud to maintain an entirely transparent fee structure for all US domestic deliveries:

FREE SHIPPING ON ALL ORDERS

Shipping cost: $0.00 per order — Applies to all order sizes, dimensions, and eligible delivery locations across the United States.

2. Handling & Processing Timelines

  • Order Cutoff Time: 8:00 PM (EST, Eastern Standard Time – United States).
  • Processing Window: Orders are verified, prepared, and dispatched within 1–3 business days (Monday–Friday).
  • Weekends & Holidays: Orders placed during weekends (Saturday and Sunday) or official public holidays will begin processing on the next immediate business day.

3. Delivery & Transit Expectations

Once your parcel has been handed over to our shipping carriers, the estimated delivery time is 7–10 business days.

Please Note: Delivery times are calculated estimates and may occasionally vary due to customs clearance variables, courier delays, severe weather conditions, regional routing constraints, or other unforeseen circumstances outside our structural control.

In order to provide you with the best direct retail prices across our women's fashion lines, we dispatch all orders straight from our international fulfillment centers.

4. End-to-End Shipment Tracking

Once your package leaves our fulfillment center, you will automatically receive a shipping confirmation email containing an active tracking link. This allows you to monitor the delivery status and real-time transit progression of your order online at your convenience.

5. Address Accuracy & Delivery Failure

Customers maintain sole responsibility for providing accurate, complete, and valid shipping indicators at checkout. We are not responsible for delays, missed handoffs, or courier exceptions caused by inaccurate credentials. Failed deliveries resulting from incomplete addresses, incorrect ZIP codes, or uncollected packages at regional access points may incur additional shipping and storage charges for a re-delivery attempt.

6. Damaged, Defective, or Unsatisfied Orders

If you are not completely satisfied with your item, or if your fashion piece arrives damaged or incorrect due to a logistical error, please connect with us within 30 days of delivery at: info@moyius.com.

Return routing parameters will be explicitly shared with you following an email review. For a transparent breakdown of your consumer protection parameters, please view our comprehensive Refund & Return Policy.

7. Registered Mailing Point

Administrative HQ Location (No Returns Accepted Here):

Moyius
1106 W Ash St
Junction City, KS 66441
United States

⚠️ Address Compliance Reminder: The physical registry listed above in Junction City, Kansas, operates strictly as an administrative point. It does not function as a distribution warehouse and cannot accept incoming consumer return packages. Dispatched return items sent here without writing to support first will be rejected automatically.

Customer Support Availability

Have questions regarding your tracking data or delivery timeframe?

Email: info@moyius.com

Hours: Monday–Friday: 9:00 AM – 5:00 PM (EST)
Saturday and Sunday: Closed

© 2026 Moyius | Compliant Domestic E-Commerce Operations USA